After every flight, UPS pilots fill out a form, called a ‘gripe sheet,’which tells mechanics about problems with the aircraft. The mechanics corrects the problems, document their repairs on the form, and then pilots review the gripe sheets before the next flight. Never let it be said that ground crews lack a sense of humor. Here are some actual maintenance complaints submitted by UPS pilots (marked with a P) and the solutions recorded (marked with an S) by maintenance engineers. Remember it takes a college degree to fly a plane, but only a high school diploma to fix one; a reassurance to those of us who fly routinely in our jobs. By the way, UPS is the only major airline that has never, ever, had an accident. (more…)